RETURN POLICY

Last updated March 31, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns and replacement  must be Inform  within 7  days of the Delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at help@alisonsports.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:

Alison International

Attn: Returns

RMA 

India, Kerala, Malappuram, Melattur 679326

perinthalmanna, kerala 679326

India

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least  7 – 30  days from the receipt of your item to process your return. Refunds may take 3-5 business days  to appear on your bank account statement, . We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 9744369919

help@alisonsports.com